
Heat Pump Repair
A heat pump moves heat into the home in winter and out of it in summer, so a failure can affect both seasons. Call and describe what the system is doing, and you will be connected with an independent HVAC professional serving your area.
Your call is connected to an independent HVAC contractor, subject to availability in your area. HVAC Nation may receive compensation when your call is connected with a participating provider. Providers are independent businesses.
Common signs
- Outdoor unit stays covered in ice for long periods
- The system blows cool air in heating mode
- Auxiliary or emergency heat runs constantly
- The unit will not switch between heating and cooling
- Loud grinding, rattling or humming from the outdoor unit
- Short cycling or running nonstop
What the technician typically checks
A technician typically checks the defrost controls, reversing valve, refrigerant charge, outdoor fan and coil, capacitors and contactor, airflow and the thermostat setup, including auxiliary heat settings.
Before you call
Light frost during cold weather is normal and the unit defrosts itself. Clear snow, ice and leaves from around the outdoor unit and check the filter. Do not chip ice off the coil.
Related heating and cooling services
- Furnace Repair: No heat, short cycling, odd noises or a furnace that will not ignite.
- Furnace Replacement: Old, unsafe or repeatedly failing furnaces that may need replacing.
- Heating Repair: Any home heating problem: furnaces, heat pumps, boilers and thermostats.
- Central Heating Repair & Service: Whole-home heating systems that will not heat evenly or reliably.
- Heating System Replacement: Replacing an aging furnace, boiler or heat pump, or switching system types.
- Boiler Repair: Cold radiators, pressure problems, leaks or a boiler that locks out.
- Radiator Repair: Heating radiators and baseboards that stay cold, leak or bang.
- Heat Pump Installation: Adding or replacing a central heat pump for heating and cooling.
- AC Repair: Warm air, weak airflow, leaks, ice on lines or an AC that will not start.
- AC Installation: Adding central air to a home, or a new system in a new space.
- AC Replacement: Old, failing or repeatedly repaired air conditioners.
- HVAC Repair: Heating or cooling, ducts, thermostats and controls: one call for any HVAC problem.
- Thermostat Repair & Installation: Blank, unresponsive or miswired thermostats, and new thermostat installs.
- Ductwork Repair & Installation: Leaky, damaged, disconnected or undersized ducts, and new duct installation. Not duct cleaning.
Questions
Is it normal for a heat pump to frost in winter?
Some frost is normal and the defrost cycle clears it. Thick ice that stays for hours is not.
Why is my heat pump running on emergency heat?
It may be very cold outside, or the heat pump itself may have failed and the backup heat is covering for it.
Does a heat pump also cool the home?
Yes. Most heat pumps provide both heating and cooling.
Talk to a local HVAC contractor
Calls about heat pump repair are connected to an independent HVAC contractor, subject to availability. HVAC Nation may receive compensation when your call is connected with a participating provider. Providers are independent businesses.
Heat Pump Repair by location
Calls are connected to independent HVAC contractors in 207 listed cities across 38 states.
Example cities: Union City, CA, Montrose, CO, Deerfield Beach, FL, Palatka, FL, Lake Forest, IL, Shorewood, IL, Natchitoches, LA, Peabody, MA, Inver Grove Heights, MN, Carthage, MO, Port Chester, NY, Fate, TX, North Salt Lake, UT, Edmonds, WA.
States: Alabama, Arizona, Arkansas, California, Colorado, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, Wyoming